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For Current Parents

PARENT HANDBOOK:

REPORTS:
  • Reports will be published on the Parent Portal, link below, with an email notification sent when available.
  • For any queries regarding reports please refer to the Report FAQs below.

Report FAQs

Why can I not see my son/daughter’s report?
Reports will be published during the first week of the holidays and an email will be sent to inform you when they are available to download.

How do I open my son/daughter’s report?
On the Portal please select the “School Profile” menu, followed by clicking on “School Reports”. The reports list is split into five columns and to open your son or daughter’s report please go to the right-hand column called "Download" where you can click on the round icon to open the PDF version of the report.

What is my password?
Please click on “I have forgotten my password” which will send you an automatic email to reset your password.

What is my username? Can I change my username?
Please click on “I have forgotten my username” which will send an email to the Admin Office who will contact you with your username or to find out what you would like it changed to.

Why do I get an error saying that I do not have any children linked to my Portal Account?
Occasionally the links on the Portal break. Please email shunt@stjohns.surrey.sch.uk who can resolve this issue for you.

Can I set up a second account for the Parent Portal?
Please email shunt@stjohns.surrey.sch.uk to request details on how to create additional accounts.

My account is disabled or locked out, how can I enable it?
Please email shunt@stjohns.surrey.sch.uk who can enable your account and reset your password if necessary.

PARENTS' EVENINGS:

Please find below a plan for Parents’ Evenings this academic year. The plan includes dates when the online booking system for appointments will be open and closed. The system will always open at 6.00pm on a Sunday evening and close at 11.00pm the following Tuesday. Please make a note of the dates in your diaries. Further information on how to log in to the online booking system will be communicated nearer to the date of your Parents’ Evening.  

 

Year Group Date Booking Open Booking Close    
Upper Sixth Tuesday 13 November Sunday 14 October Tuesday 16 October     
Upper Fifth Tuesday 4 December Sunday 18 November Tuesday 20 November    
Fourth Form Thursday 17 January Sunday 9 December Tuesday 11 December    
Lower Sixth Tuesday 5 February Sunday 20 January Tuesday 22 January    
Lower Fifth Tuesday 5 March Sunday 10 February Tuesday 12 February    
Lower Third Tuesday 19 March Sunday 10 March Tuesday 12 March    
Upper Third Tuesday 30 April Sunday 24 March Tuesday 26 March     
 
EXAM RESULTS:

These will be available on both the Pupil Portal and Parent Portal.

If your son/daughter has any problems accessing the Pupil Portal or you have a problem accessing the Parent Portal please contact Sally Hunt, the School Administrator: administrator@stjohns.surrey.sch.uk.